Provide a cohesive & co-ordinated experience for customer-facing reps. So that they can provide a cohesive and co-ordinated experience to the customer.
Leverage the knowledge that already exists in your team. Peer to peer training provides additional context and real-world application to standardised content, which helps new hires ramp faster.
Adapt your sales process to the buyer experience. Listen to the prospect and jump through their hoops, rather than making them jump through yours.
Everyone is vying for the attention of customer facing teams. But reps need a single point of entry to the content and information they need to do their jobs effectively.
We hope you enjoy the conversation. If you’d like to talk about any of the topics raised, or find out more about what we’re building at Workbounce, we’d love to hear from you. firstname.lastname@example.org